turning off the printer>disconnect the power cable for 30 seconds>turn the printer on while holding the resume button (i don't have resume button but the support said it's the power button) for 30 secondsĪt this point the he discuss it with his fellow support and will reply me via email. turning off the wifi on printer and my router and redo the method #1Ĥ.
disconnecting all the connections and hold the power button for 30 seconds.Ģ. Here's the list of the method suggested to me:ġ. Several method given to me is not working I chat with HP support via whatsapp and moving to via email. I printed the Network Configuration Report and try to enter the PIN number written there. I did change the ID and the password a few months ago. Hi, I want to update my printer firmware via EWS, and i can't login because I forget the password. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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